LEDFOY.COM UPrivacy Policy
I. Introduction
Welcome to LEDFOY.COM (hereinafter referred to as "we" or "this website")! We attach great importance to the privacy and protection of users' personal information. This privacy policy is designed to explain how we collect, use, share, store and protect your personal information when you use the services of this website, and inform you of your rights. Please read and understand the content of this privacy policy carefully before using our services.
II. Information We Collect
(A) Personal Information
When you use our cross-border online store services, we may collect the following personal information:
1. Registration Information: including your name, email address, username, password, contact phone number, etc., for account registration and identity verification.
1. Order Information: When you place an order to purchase goods, we will collect your shipping address, purchased goods information, order number, payment information (such as payment method, payment account), order status, etc.
1. Customer Service Information: When you communicate with our customer service team, we may collect your communication content, problem description and other information to better serve you.
1. Other Information: such as feedback, reviews, questionnaire information actively provided by you, etc.
(B) Non-Personal Information
We may also collect non-personal information related to your use of this website, such as your IP address, browser type, operating system, access time, browsing history, click records, etc. These information are used to analyze website usage, optimize services and improve user experience.
III. Use of Information
The information we collect will be used for the following purposes:
1. Providing you with basic services such as registration, login, order placement, payment, and logistics tracking.
1. Sending you order status notifications, service update notifications, and marketing information (such as promotional activities, new product recommendations, etc.), but you have the right to opt out of marketing information.
1. Analyzing user behavior and preferences to optimize website functions and interfaces and improve service quality.
1. Handling your requests, questions and feedback and providing customer support.
1. Complying with laws, regulations and regulatory requirements and protecting the legitimate rights and interests of us and users.
IV. Information Sharing
(A) Sharing Objects
We may share your personal information with third parties in the following cases:
1. Partners: including logistics service providers, payment institutions, advertising partners, etc., to complete order delivery, payment processing, advertising placement and other services.
1. Legal Requirements: When we need to comply with laws and regulations or respond to the requirements of judicial or administrative organs, we may share your information.
1. Other Cases: We will share information according to your authorization when you explicitly consent.
(B) Sharing Principles
We will ensure that the shared information is only within the necessary scope and require third parties to take appropriate security measures to protect your personal information.
V. Information Storage and Protection
(A) Storage Location
Since we serve a global market, your personal information may be stored on our servers located in different countries and regions. We will take reasonable measures to ensure that the jurisdictions where these servers are located have appropriate data protection laws or we will ensure that third-party processors comply with the same protection standards through contracts and other means.
(B) Storage Period
We will determine the storage period of personal information reasonably in accordance with the requirements of laws and regulations and the needs of service provision. When your account is 注销 (canceled) or the relevant information is no longer needed, we will delete or anonymize it in accordance with the law.
(C) Protection Measures
We adopt technical and management measures to protect your personal information from unauthorized access, use, disclosure or tampering. For example, using encryption technology to protect data during transmission, and conducting regular security audits and vulnerability scans.
VI. Your Rights
(A) Right of Access
You have the right to access the personal information stored on our platform, including viewing account information, order records, etc. You can query through the relevant pages after logging in to your account.
(B) Right of Correction
If you find that the personal information collected by us is incorrect or incomplete, you have the right to request us to correct or supplement it. You can submit a correction request by contacting our customer service team.
(C) Right of Deletion
In accordance with the provisions of laws and regulations, you have the right to request us to delete your personal information. However, please note that in some cases we may need to retain your information in accordance with the law, such as to comply with tax, accounting and other legal and regulatory requirements.
(D) Right to Cancel Account
You have the right to cancel your account on this website at any time. After the account is canceled, we will stop using your personal information, except as otherwise provided by laws and regulations.
(E) Right to Withdraw Consent
If you have previously consented to our collection, use or sharing of your personal information, you have the right to withdraw your consent at any time. Withdrawing consent may affect your use of some or all of our services.
VII. Use of Cookies and Similar Technologies
We may use Cookies and similar technologies (such as Web Beacons) to collect and store your information to provide you with a better user experience and services. For example, Cookies can help us remember your login status, preference settings, etc. You can manage Cookies through your browser settings, including refusing to accept Cookies, but this may affect your use of certain functions of this website.
VIII. Protection of Minors
Our services are mainly aimed at adults. If you are a minor, it is recommended that you use our services under the guidance of your parents or guardians and ensure that they agree to your provision of personal information in accordance with the provisions of this privacy policy. We will not intentionally collect personal information of minors. If we find that we have collected personal information of minors, we will delete it immediately.
IX. Changes to the Privacy Policy
We may update this privacy policy according to changes in laws and regulations, business adjustments or other reasons. We will publish the latest privacy policy on this website and notify you through appropriate means (such as email, in-site notification, etc.). Please check this privacy policy regularly to understand the latest content. If you do not agree to the changes to the privacy policy, you can stop using our services.
X. Contact Information
If you have any questions, comments or suggestions about this privacy policy, please contact us through the following methods:
Email: privacy@ledfoy.com
Address: [GuangZhou City, GuangDong Province, China]
Effective Date: May 01, 2025
