LEDFOY.COM  Website Value-Added Service Agreement

I. Definitions and Scope of Application

1. "Value-Added Services": Refers to additional services such as configuration services, exclusive design services, and packaging services that users can choose when purchasing goods on this website (LEDFOY.COM), aiming to enhance the personalization and functionality of the goods.

1. "Configuration Services": Customize and adjust the hardware, software, functional modules, etc. of the goods according to user requirements.

1. "Exclusive Design Services": The design team of this website provides personalized design solutions for the appearance, logo, pattern, etc. of the goods according to user requirements.

1. "Packaging Services": Including but not limited to special material packaging, customized gift box packaging, branded packaging upgrades, etc.

1. This agreement applies to all users who use the value-added services of this website. By choosing to use the value-added services, the user is deemed to have agreed to all the terms of this agreement.

II. Service Content and Pricing

(A) Service Content

1. Configuration Services: Users can select specific configuration options on the product purchase page, such as device memory upgrades, functional module additions, etc. This website will configure the goods according to the user's choices.

1. Exclusive Design Services: Users need to submit design requirements at the time of order placement, including design themes, styles, usage scenarios, and other information. This website will provide a preliminary design plan within [X] working days and revise and improve it according to user feedback.

1. Packaging Services: Users can choose different levels of packaging services. Special packaging may involve customized requirements for materials, sizes, printing processes, etc., which need to be clearly stated at the time of order placement.

(B) Service Pricing

1. The fees for value-added services will be calculated separately according to the service type, complexity, and customization requirements, and will be listed separately from the basic product price on the order checkout page.

1. Service prices may be adjusted due to factors such as market conditions, raw material costs, and design difficulty, subject to the price displayed at the time of user order placement.

III. Service Performance and Delivery

1. Service Cycle: Configuration services, exclusive design services, and packaging services will add an additional [X] working days to the estimated delivery cycle of the product order. The specific duration is subject to the description on the order confirmation page.

1. Delivery Method: The results of value-added services will be delivered together with the goods. For example, exclusive design plans will be applied to the goods themselves or accompanying instructions, labels, etc.; packaging services will be directly reflected on the outer packaging of the goods.

1. Acceptance Criteria: After receiving the goods, users should inspect the results of value-added services within [X] working days. If there are any discrepancies with the order requirements, users need to contact customer service in a timely manner, provide detailed descriptions and evidence, and this website will handle it within [X] working days after confirmation.

IV. Customs Duties and Tax Handling

1. Customs Declaration: Customs duties, value-added taxes, and other taxes and fees generated during the cross-border transportation of goods involving value-added services shall be borne by the user. This website will truthfully declare the value of the goods (including the basic product price and value-added service fees) in accordance with the relevant laws and regulations of the destination country/region to ensure compliance with the customs duty laws of all countries around the world.

1. Tax Payment: Users need to prepay the estimated taxes and fees at the time of order settlement, or the logistics carrier will collect the actual taxes and fees from the user during customs clearance. If there are consequences such as tax  and fines caused by false declaration of the goods' value, the user shall bear the responsibilities.

V. User Rights and Obligations

(A) User Rights

1. Have the right to put forward modification opinions on value-added services within a reasonable range and request this website to optimize the service results.

1. If the value-added services do not meet the agreed standards, have the right to request a refund, rework, or compensation according to the provisions of this agreement.

(B) User Obligations

1. Provide accurate and clear information on value-added service requirements. If there are deviations in service results due to unclear user descriptions, the user shall bear the responsibilities.

1. Cooperate with the customs declaration process and provide personal information and documents required for customs clearance.

1. Pay the value-added service fees and related taxes and fees as agreed.

VI. Liability for Breach of Contract

1. If this website fails to provide value-added services within the agreed time or the service results do not meet the requirements, users have the right to request a partial or full refund of the value-added service fees.

1. If the user fails to pay the fees as agreed, provides false information, or violates other terms of this agreement, this website has the right to suspend or terminate the services and reserves the right to pursue the user's legal responsibilities.

VII. Agreement Amendment and Termination

1. This website has the right to modify this agreement due to reasons such as laws and regulations and business adjustments. The revised agreement will come into effect [X] working days after being publicly announced on the website. Continued use of value-added services by the user is deemed acceptance of the new agreement.

1. Users can stop using value-added services at any time, and the paid fees will not be refunded (unless otherwise agreed); this website has the right to unilaterally terminate the services when the user seriously violates the terms of the agreement.

VIII. Dispute Resolution

This agreement is governed by the laws of the People's Republic of China (excluding Hong Kong, Macau, and Taiwan regions), except where the laws of the destination country/region have mandatory provisions. In case of disputes, the two parties shall first conduct friendly consultations; if the consultations fail, either party may file a lawsuit with the people's court having jurisdiction over the location of this website.

IX. Other Provisions

1. For matters not covered in this agreement, refer to other relevant regulations of this website.

1. The Chinese and English versions of this agreement have the same legal effect. In case of any conflict, the Chinese version shall prevail.

Contact Information

Customer Service Email: service@ledfoy.com

Company Address: [GuangZhou City, GuangDong Province, China]